Free help for Pasadena families

Start with a conversation, not a search

We are a local senior placement agency in Pasadena. Tell us what has happened and what your mother or father needs, and we will narrow the options down to the few worth your afternoon, come with you to see them, and stay until they are settled. There is no cost to your family.

Step 1 of 4Free and confidential

Let's start with a warm hello

Share your name and best number, and a local advisor can follow up whenever you are ready.

No cost to families. Your information stays private.

How this goes

What happens when you call us

You are making this decision once. We make it every week, in these particular neighbourhoods, with these particular homes. Nothing below costs your family anything.

01

Tell us what changed

Most people call us in the middle of something. A fall on the stairs, a discharge planner giving you two days, a night that did not go well. Two minutes on the phone is enough for us to start.

02

We cut it to a short list

We know the six bed houses up around Washington Boulevard and Garfield Avenue, and the big communities down near Lake and Oak Knoll. We know which ones take a two person transfer and which keep staff awake overnight. You get four or five names, not forty.

03

You tour, we come with you

We meet you at the door and ask the things families forget to ask, then stay with it through move in day. If we think a home is wrong for your father, we tell you that instead.

The words all sound alike until you visit

What the labels actually mean

Assisted living, board and care and memory care are all the same California licence, an RCFE. Skilled nursing is a different licence and a different regulator. Independent living is not licensed at all. Families arrive believing these are four separate industries, and every tour makes more sense once you know they are not.

A warm senior care advisor speaking with a family on the phone

Local means we have been inside the building

Across the San Gabriel Valley the state lists 75 licensed homes in 9 cities, holding 4,409 beds between them. A register tells you those homes exist. It does not tell you which one runs a bath aide short on weekends, or which one has a lovely garden nobody is ever taken out into. That part takes visiting.

We are paid by a home when a family moves in, and never by the family. That is a real conflict and the honest way to handle it is to show you everything, so we publish the whole state register, including the homes that pay us nothing. You can read all 32 Pasadena licences yourself before you speak to anybody, including us.

  • Which homes will take a resident who needs two people to transfer
  • Which ones keep a caregiver awake overnight, and which do not
  • Whether VA benefits or the Medi-Cal waiver are worth applying for here
  • When the right answer is to keep your parent at home a while longer

You do not have to have it figured out before you call

A name and a number is enough to start. If you are standing in a corridor at Huntington Hospital right now and they need an answer today, say that, and we will move at that speed.